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  • Fine-tuned a domain-specific model outperforming GPT-4o
  • Accuracy boost: 46.6% → 78.6%
ServiceNow
  • Agent response accuracy: 79% → 91%
  • 10× evaluation throughput
Flo
  • Centralized 58 projects & 60,000 hours of work per month on SuperAnnotate
  • 82% productivity lift in one month
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Databricks
SuperAnnotate’s deep understanding of our research requirements, combined with their ability to recruit highly qualified human reviewers and deliver thoughtful, framework-driven solutions, has super-powered our ability to efficiently build high-quality benchmarks, accelerating our research team’s work on solving the most impactful customer problems.
Databricks Research Engineer
ServiceNow
Our previous experience outsourcing data labeling was challenging. Poor quality and lack of transparency made it difficult to trust external providers. SuperAnnotate improved the overall manageability of the project. It enabled faster retrieval and better organization of data, which made day-to-day operations smoother when processing and evaluating data across multiple batches and annotation types.
ServiceNow Senior Research Scientist

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